NDIS Confidence Call.
No jargon. No fluff. No bullshit.
Just clear, accurate advice from an Alee Disability Support Coordinator who actually gets it.
A supportive session designed to answer your NDIS questions, build your confidence, and guide you with clear next steps for your journey.
Sick of getting the runaround from the NDIS?
Ever spent 2 hours on hold to the NDIS, only to:
Get an answer that’s wrong or doesn’t make sense?
Call back another day and be told something completely different?
Hear from your “NDIS contact” only when they need to tick off their KPIs, not when you need help?
It’s exhausting. And honestly, it’s not your fault. NDIS staff are managing ridiculously huge caseloads, which means they don’t have the time or initiative to really dig in and help your family.
But that doesn’t mean you should be left confused, stuck, and unsupported.
That’s where we come in.
At Alee Disability Support Services, we’ve walked this road ourselves, both professionally and personally. We don’t just know the NDIS rules, we know how to make them work in real life.
And unlike sitting on hold for two hours only to get a half-answer, in our Confidence Call you get to talk to an actual person, an experienced support coordinator who will listen to your situation and give you clear, practical advice you can use straight away.
Sick of getting the runaround from the NDIS?
Ever spent 2 hours on hold to the NDIS, only to:
Get an answer that’s wrong or doesn’t make sense?
Call back another day and be told something completely different?
Hear from your “NDIS contact” only when they need to tick off their KPIs, not when you need help?
That’s where we come in.
At Alee Disability Support Services, we’ve walked this road ourselves, both professionally and personally. We don’t just know the NDIS rules, we know how to make them work in real life.
And unlike sitting on hold for two hours only to get a half-answer, in our Confidence Call you get to talk to an actual person, an experienced support coordinator who will listen to your situation and give you clear, practical advice you can use straight away.
It’s exhausting. And honestly, it’s not your fault. NDIS staff are managing ridiculously huge caseloads, which means they don’t have the time or initiative to really dig in and help your family.
But that doesn’t mean you should be left confused, stuck, and unsupported.
Here’s what you’ll get
in your session:
Straight, no-bullshit answers about your NDIS plan (not the copy-paste from a script)
Expert guidance on how to use your existing funding more creatively
A clear, step-by-step roadmap for a change of situation or plan reassessment, if that’s what you need
Confidence knowing you’re speaking with someone who’s across the latest NDIS changes and can give you accurate, up-to-date information
Who this is for:
Families about to request (or thinking about requesting) a change of situation or preparing for a plan reassessment
Why Alee?
I’m Hayley Thiele, Director of Alee Disability Support Services, and more importantly, a mum who’s navigated the NDIS for my daughter with a disability. I know what it’s like to feel lost in the system, and I’ve seen first-hand how the right advice at the right time can literally change a family’s life.
That’s why my team and I are committed to giving you straight answers, practical strategies, and a clear plan forward, without the jargon, without the wait times, and without the runaround.
Why Alee?
I’m Hayley Thiele, Director of Alee Disability Support Services, and more importantly, a mum who’s navigated the NDIS for my daughter with a disability. I know what it’s like to feel lost in the system, and I’ve seen first-hand how the right advice at the right time can literally change a family’s life.
That’s why my team and I are committed to giving you straight answers, practical strategies, and a clear plan forward, without the jargon, without the wait times, and without the runaround.
Ready to finally get clarity on your child’s NDIS plan?
👉 Book your NDIS Confidence Call today and take the first step toward making your plan work for your family.
❓ Frequently Asked Questions
It’s unlikely this session can be funded through your NDIS plan. Most families choose to pay privately to access clear, independent advice.
After booking, you’ll be directed to the checkout page to complete your payment. Your appointment will only be confirmed once payment is finalised.
You’ll then receive a confirmation email with the call link.
If you need to reschedule, you can do so via the link in your confirmation email. Rescheduling must be done at least 48 hours in advance; otherwise, the appointment will be treated as a non-refundable cancellation.
No. We can’t guarantee the outcome of a plan reassessment. What we can promise is that you’ll leave the session with straight answers, a clear understanding of your options, and a roadmap to give you the best chance of success.
An experienced Alee Disability Support Coordinator who knows the NDIS inside out and will give you no-nonsense, practical advice.