These Terms & Conditions apply to all Confidence Calls provided by Alee Disability Support Services Pty Ltd (“we”, “us”, “our”). By booking a Confidence Call, you (“the client”) agree to the following:
– Confidence Calls are designed to provide guidance, information, and practical strategies relating to the National Disability Insurance Scheme (NDIS).
– The call does not replace legal, financial, or medical advice.
– The information provided is general in nature and based on our knowledge and experience of the NDIS.
– We are not staff, employees, or representatives of the NDIS or NDIA.
– All information shared is independent of the NDIS and should not be interpreted as official NDIS advice.
– Clients acknowledge that any decisions or actions taken following the call remain their sole responsibility.
– Full payment is required at the time of booking.
– All payments are non-refundable.
– Clients may reschedule a call up to 48 hours in advance at no cost.
– Cancellations or reschedules made with less than 48 hours’ notice will result in forfeiture of the session and payment.
– Clients acknowledge and give permission for the use of AI tools to support the preparation and delivery of Confidence Calls.
– AI may be used to provide examples, templates, or summaries during or after the call.
– While AI is used responsibly, we do not guarantee accuracy and clients remain responsible for verifying all information.
– We do not guarantee specific outcomes from a Confidence Call, including but not limited to:
– We are not responsible or liable for any changes to your NDIS plan or funding as a result of following advice provided during the call.
– All decisions made are the responsibility of the client.
– All information shared during the call will be treated as confidential and in line with our Privacy Policy.
– We may retain brief notes for quality and record-keeping purposes.
– We reserve the right to update these Terms & Conditions at any time. The version in effect at the time of booking will apply.
If you have any questions about these Terms & Conditions, please contact us at:
Alee Disability Support Services
hello@aleedisabilty.com | 0447733000